Frequently Asked Questions
Please read our FAQs before sending us a message
What is The R/C House Shipping & Returns Policy?
Where a list of my orders I have placed with The R/C House?
Your Order list can be found in My Account Section Top Right corner of the website under My Orders.
What is the Terms & Conditions for using The R/C House.com
What is Route and why am I being charged for it?
The R/C House has partnered with Route.com to provide you the customer the ability to stay notified of your order every step of the way on its journey to you & instantly resolve any shipping issues. Please read our Shipping & Returns Policy about Route+Package Protection. Also Learn more about Route.com Here
Can I call The R/C House customer support?
Absolutely, Our customers mean everything to us! You can call us, leave a message and we will contact you back to see how we can help you! Call us @ (866) 688-4225